We save you time with a customized or RUBs-based billing and sub-metering solutio
We offer versatile billing methods that allow custom calculations based on any standard or user-defined value with intelligent charge allocation.
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Best of all, depending on your region, our services typically cost the property owner nothing. Our minimal fees are rolled into the resident’s monthly bill.
Whether you have 50 units or 50,000, your account is important to us. Your dedicated account manager is available whenever you can a question or concern.
Our Services
Resident Utility Billing
Recover shared utility costs fairly with a ratio-based approach that factors in unit size, occupancy, or both.​
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Utility Bill Pay
Let us handle your utility
accounts from end to end. We monitor due dates, avoid late fees and shutoff notices, and ensure your utilitybills are paid accurately and on time—so you don’t have to.
Submetering
Use individual meter data
for precision billing where
available, giving residents accountability and property
owners transparency.
Regulatory Compliance
From disclosure rules to billing limits, we help you navigate evolving utility regulations to stay protected.
Invoice
Auditing
We catch costly errors on incoming utility bills and flag discrepancies before they affect your bottom line.
Vacant
Cost Recovery
Don’t absorb the cost of unoccupied units—our system intelligently allocates utility expenses to ensure full recovery where permitted.
Utility Billing
We simplify utility management for property owners and managers, offering customized solutions to save time and add expertise all while improving utility recovery and process efficiency.
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Utility Billing: Accurate, on-time billing for tenants with clear statements and clear payment directions.
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Utility Invoice Auditing: An audit of utility bills for errors in-house and verification with property managers for approval before sending out any bill.
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Data Management: Track and analyze utility usage to identify trends and optimize cost savings.
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Tenant Support: Dedicated customer service for tenant’s billing questions and assistance.
We use multiple billing methods that are community specific, that abide by local and state regulations and current lease.
Billing Methods
RUBS Billing (Ratio Utility Billing Systems)
Recover utility costs by dividing bills among tenants based on factors like square footage and occupancy. RUBS is cost-effective and requires no upfront installation of meter technology.
Submetering
Increase accuracy by directly measuring each unit’s utility usage. Submetering promotes conservation and ensures tenants pay for their actual consumption. We support installation, monitoring, and billing.
Flat-Rate
Simplify billing with a fixed monthly rate for utilities. Flat rate billing provides tenants with predictable costs and reduces administrative complexity for property managers.
Hybrid Billing
Combines elements of Submetering and RUBS or flat-rate billing.
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We Do The Research For You
We advocate for ensuring that you are thoroughly acquainted with your choices before committing to submetering decisions. We offer every property owner and/or manager a comparative suggestion to contemplate. Our role involves conducting thorough research, furnishing due diligence, and presenting the reasoning behind our recommendations, empowering you to make well-informed choices.
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Why Choose Us?
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Analysis: Prior to billing we analyze community utility rate of return and suggest changes to optimize return rate.
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Custom Solutions: Tailored services to fit your community’s needs.
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Expertise: Decades of experience in utility billing and management.
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Seamless Integration: We integrate with existing property management systems.
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24/7 Property Managers Access​
Our property management access empowers property managers with comprehensive tools to monitor utility consumption, generate reports, and execute various functions seamlessly via the web, 24/7, in real-time.
Key features include:
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Monthly Consumption Profiling: Provides insights into water, electricity, and/or gas consumption on a monthly basis, enabling analysis for the entire building or individual units.
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Monthly Billing: Allows property managers to review billing details for each tenant, facilitating the download of comprehensive reports for the entire property or access to individual copies of invoices from current or past tenants.
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Aging Accounts Receivable: Delivers a detailed Accounts Receivable aging report, ensuring efficient management of financial records.
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Over 95 Standard Reports: Offers an extensive array of reports tailored to meet property-specific requirements, providing comprehensive data analysis and insights.
Our platform is designed to streamline utility management processes, offering property managers the flexibility and convenience to effectively oversee their properties with precision and ease.
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Expense Management
We help optimize expenses through data-driven strategies and expert utility cost management.
Expense management streamlines finical operations for multi-family and commercial properties.
Maximize NOI with Data-Driven Results
Boost your Net Operating Income (NOI) by leveraging insights from detailed utility usage and expense data. Our tools and expertise ensure your property operates at peak efficiency.
Utility Cost Reduction
We work directly with utility providers to secure the best rates for your property. Our team monitors monthly bills to ensure accuracy and adjusts as needed to maintain cost efficiency.
Cost Savings
Outsourcing your utility billing can save money and resources compared to managing it in-house. With streamlined processes and economies of scale, Residence Billing delivers professional services at a fraction of the cost of an internal billing department.
We help optimize expenses through data-driven strategies and expert utility cost management.
Expense management streamlines finical operations for multi-family and commercial properties.
Maximize NOI with Data-Driven Results
Boost your Net Operating Income (NOI) by leveraging insights from detailed utility usage and expense data. Our tools and expertise ensure your property operates at peak efficiency.
Utility Cost Reduction
We work directly with utility providers to secure the best rates for your property. Our team monitors monthly bills to ensure accuracy and adjusts as needed to maintain cost efficiency.
Cost Savings
Outsourcing your utility billing can save money and resources compared to managing it in-house. With streamlined processes and economies of scale, Residence Billing delivers professional services at a fraction of the cost of an internal billing department.
We help optimize expenses through data-driven strategies and expert utility cost management.
Expense management streamlines finical operations for multi-family and commercial properties.
Maximize NOI with Data-Driven Results
Boost your Net Operating Income (NOI) by leveraging insights from detailed utility usage and expense data. Our tools and expertise ensure your property operates at peak efficiency.
Utility Cost Reduction
We work directly with utility providers to secure the best rates for your property. Our team monitors monthly bills to ensure accuracy and adjusts as needed to maintain cost efficiency.
Cost Savings
Outsourcing your utility billing can save money and resources compared to managing it in-house. With streamlined processes and economies of scale, Residence Billing delivers professional services at a fraction of the cost of an internal billing department.
​​Residential Solutions
​Premium Bill Pay
Manage residential utility and expense payments effortlessly with our Premium Bill Pay service, designed for homeowners, estate managers, and HOA members.
What is Premium Bill Pay?
Residence Billing offers a comprehensive solution for residential utility and expense management. Whether you’re managing someone else’s estate, handling HOA finances, or simply want peace of mind, our service ensures your bills are managed professionally and on time.
Benefits of Premuim Bill Pay
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Avoid Late Fees and Penalties: Ensure timely payments to prevent service disruptions and additional charges.
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Streamline Estate Management: Simplify the utility and expense process for estate managers and busy homeowners.
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HOA Support: Perfect for HOA members looking for reliable utility payment solutions.
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Reduce Stress: Focus on what matters most while we handle the details.
With Premium Bill Pay, enjoy a seamless and hassle-free billing experience.
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​​Commercial Solutions​
Bill Pay
Simplify your utility and expense management with our comprehensive Bill Pay services designed specifically for commercial properties.
What is Bill Pay?
Residence Billing offers full utility and expense management services to handle all your utility payments seamlessly. From tracking bills to ensuring timely payments, we take the stress out of managing multiple accounts.
Benefits of Bill Pay
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Prevent Disconnects and Late Fees: Never miss a payment, avoiding service disruptions and unnecessary penalties.
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Reduce In-House Overhead: Save time and resources by outsourcing your utility payments to our experienced team.
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Ensure On-Time Payments: Stay on track with consistent and reliable payment processing.
Let us handle the details so you can focus on running your business with confidence.
Utility Analysis & Recovery
​Our detailed utility analysis helps property management companies and owners uncover inefficiencies and identify opportunities to maximize recovery and increase Net Operating Income (NOI).
Key Benefits:
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Comprehensive Evaluation: We analyze utility expenses, recovery rates, leases, and occupancy to identify gaps and inefficiencies in your utility coverage.
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Increase NOI: Pinpoint areas for improvement, such as water, sewer, trash, and other utility recoveries, to boost NOI significantly.​
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Utility Cost Recovery: Identify unbilled utilities like pest control, environmental fees, and common area gas/electricity, ensuring all costs are fairly allocated and recovered.​
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Rate Optimization: Evaluate and recommend the best utility rates and billing methods to achieve 100% recovery where possible.
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Regulatory Compliance: Ensure leases and billing practices comply with federal, state, and local regulations.
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Data-Driven Recommendations: Use occupancy data, billing trends, and utility provider reports to provide actionable strategies for improving recovery and reducing expenses.
Why Choose Residence Billing?
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With our proven expertise and detailed analysis, we help clients recover lost revenue, increase efficiency, and achieve higher NOI while maintaining compliance and transparency.Let us show you where your property stands and how much you could save.
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Regulatory Compliance
Industry Knowledge
Residence Billing’s significant experience in utility billing has given it a practical understanding of the regulatory requirements in the industry throughout the country as well as how to comply with those regulations in the most cost-efficient ways possible.
Continuing Education
Residence Billing proactively engages in continuing education regarding the regulatory affairs in every state. Not only do we constantly review applicable statutes, but we diligently study the case law where these statutes have been interpreted by administrative bodies and courts. We even reach out to the utilities themselves to get their interpretation on the regulations.
The experience you need – We got it!
Residence Billing brought in Jeremy Johnson as its Chief Legal Officer to navigate the complex compliance requirements in utility billing to help both Residence Billing and its clients avoid problems and to provide counsel when problems do arise. Mr. Johnson has decades of experience in the property management and billing sectors, not only as an attorney, but running his own property management company that oversaw over 30,000 units.